Reference

ahliqq Privacy Policy for Your Account

Our Privacy Policy explains what ahliqq collects when you open an account, use the mobile lobby, or check wallet status through DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice accessPrivacy requests
ahliqq ahliqq Privacy Policy for Your Account
PRIVACY HELP

Where to Send a Privacy Request

A clear contact path helps you ask about the Privacy Policy without repeating your account story.

Account access Ask through account support when your phone verification or login record looks wrong.
Payment records For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, attach the payment…
Policy questions Send a specific Privacy Policy question through the same support path, such as cookie…
DATA CONTROLS

What We Protect and Retain

We keep the Privacy Policy practical by linking each data category to an account task you can recognise.

Account details

When you open an account, we collect the details needed for access and phone verification. A correction request should identify the field, such as a phone number, so we can check it accurately.

Device signals

Your mobile browser or desktop session may create device and login records. These signals help us spot unusual access and protect the account without reading your private wallet password.

Cookie choices

Cookies can keep your session active while you move from login to the lobby. You can manage browser cookie settings, though changing them may affect account access and saved session behaviour.

Wallet references

DANA, OVO, GoPay and QRIS records may show a reference, amount status and time needed to match a payment. We use the reference for reconciliation, not your wallet PIN.

Retention period

We retain account, security and payment records for the period needed for the stated service, fraud checks or legal duties. You may ask which category applies to a particular record.

Change requests

To request access, correction or deletion where available, contact support with your account identifier and a precise request. We may confirm ownership before changing or disclosing account data.

Privacy Policy Questions for ahliqq

These Privacy Policy answers cover the account, device and payment questions you may have before opening access. If your situation involves a specific record, use the support route with the account detail and payment reference that lets us locate it.

It covers account details, phone verification, login events, device signals, cookies, payment references and support requests connected with your access. It also explains retention, security steps and how to request changes.

Yes. The Privacy Policy covers payment references and status details linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account use. We do not ask for your wallet PIN.

Phone verification helps connect an account to its access step and supports account recovery checks. We record the verification result so support can investigate login issues without exposing private wallet credentials.

Cookies can preserve a login session while you move between the mobile lobby and account pages. Your browser controls cookie settings, but restricting them may interrupt access or require another login.

You can contact support with your account identifier and specify whether you want access to a record or correction of a detail. We may confirm account ownership before responding or making a change.

We keep records for the operational, security or legal period described in the Privacy Policy. Ask support about a particular login, phone or payment reference so we can identify its category.

Yes. Account access and eligibility depends on local law. The Privacy Policy describes data handling for supported access, while your location and applicable Indonesian requirements determine whether access is available.